"MAKE A DECISION, MAKE AN OFFER."
The importance of a prompt and timely response by the insurance company cannot be overlooked.
"There is a repeated inexcusable neglect and carelessness in claims handling; so obvious, in fact, that one might conclude that it was intentional, at best, or grossly neglectful, at least." https:/www.floridabar.org/the-florida-bar-journal